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New transitional Tenancy Manager

Steph Hills

We are delighted to welcome Steph to TCHT as our new Transitional Housing Tenancy Manager. 

Whare Manaaki

Twelve new homes almost completed in Gate Pa

28th April 2021 


TCHT has 12 new one-bedroom homes in Gate Pa due for completion at the end of May 2021, thanks to a generous $500,000 grant from TECT. 

General Manager, Jacqui Ferrel says “We are creating a safe, warm and affordable place for people who are experiencing housing hardship, often homelessness. These types of tenants often cannot afford suitable housing – let alone housing that is specifically designed for their disability or chronic health condition”.

The balance of this project is being funded with favourable loan arrangements with BayTrust. As a registered community housing provider, TCHT can access government rent subsidies that mean that the eligible tenants pay a reduced rent of 25% of their income. “The subsidised rent makes the housing affordable for the tenant and means that they can spend their money on other necessities for quality of life. We also know that living in warm, dry homes improves their health outcomes as well”.

“Tauranga has a severe shortage of small dwellings that are suitable for our clients and the situation is predicted to significantly worsen”. Migration and population growth in Tauranga coupled with the existing and growing older population of retirees adds to the pressures on suitable small dwelling availability. While these new houses will only make a small dent in the waiting list for housing, the twelve tenants moving in are very happy to have new homes that will be affordable, warm, safe and healthy for many years to come.


Check out our progress on Facebook

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Funding from Trust Horizon

 Funding from Trust Horizon set to transform heating for Community housing  


15th April 2021


72 vulnerable Eastern Bay residents will soon be living in warmer and drier homes, thanks to a $100,000 grant from Trust Horizon.

Tauranga Community Housing Trust (TCHT) applied for the funding, and on March 25th received approval for a grant totalling more than 40% of the total project cost. The funds from Trust Horizon will go towards fitting all 72 homes with a heat pump, and upgrading 55 electrical switchboards.

As a community housing provider, TCHT isn’t required to meet the healthy homes heating standards until July 2023. However, Trust Horizon’s contribution means the organisation has been able to fast-track the project, and now aim to install the heat pumps as soon as possible. “We’re extremely grateful for and humbled by the grant,” says TCHT General Manager, Jacqui Ferrel. “This is a significant project, and the size of the Trust’s contribution means we can start improving as many houses as we can, as quickly as we can.”

TCHT purchased the 72 one-bedroom units from the Whakatāne District Council in 2017, as part of their mission to provide housing to those with a serious need. Since purchasing the units, TCHT has undertaken a series of major upgrades to ensure they provide a healthy environment for low-income tenants well into the future.

Having already fitted the homes with new insulation and moisture barriers, heating was TCHT’s next priority. “The majority of the homes’ tenants rely on superannuation or health-related benefits,” says Ferrel. “It’s important we support their health and wellbeing – particularly those who suffer from respiratory conditions. We hope that warm, dry, healthy homes will mean fewer doctors’ visits, and improved health outcomes across the board.” After exploring a number of heating solutions, heat pumps emerged as the most efficient and cost-effective solution.

“We’re really pleased to be able to contribute to improving TCHT’s local community housing, which will fundamentally improve the lives of some of the Eastern Bay’s most vulnerable residents,” says Trust

Funding from Trust Horizon set to transform heating for Community housing.docx

Horizon Trustee, Merrin Stables. “For tenants, particularly those on a fixed low income, the combination of reduced power bills and warmer homes will make a real difference.”

Community houses ready to go, but need government funding

From Morning Report, 8:42 am on 11 June 2020


The community housing sector is ready and waiting to construct nearly 3000 homes but desperately needs public cash to get building. 


Find out more

Rent and Repairs during Covid-19 Alert Level 4

March 25, 2020


The safety and wellbeing of our tenants is especially important to us at this challenging time. We are here to support tenants as much as possible under the restrictions.

You must continue to pay your rent during Alert Level 4. You may have heard that a “rent freeze” has been introduced at this time. The rent freeze, which TCHT supports, means your rent will not be increased. It does not mean you don’t have to pay your rent.

In January you were notified of our intention to increase your rent from 29th April 2020 (actual date dependent on your individual rent due date). Whether this continues or not will be decided later depending on the situation regarding Covid-19 and government direction. We will communicate about this closer to the time. There is no need to rush to rearrange payments or redirections at this time, as we will ensure you have time to do this once we are no longer at Alert Level 4. 

We understand that the current situation might be causing financial difficulty, and assistance is available. Please contact Work and Income on 0800 559 009 to see what support you might be eligible for.

Like many organisations, the way we operate has also had to change. In particular:

  • Our offices will be closed – the TCHT team will be      working from home and appointments will be carried out by phone. 
  • Only urgent and emergency repairs      work will be done – we will only be carrying out health and safety work until      further notice.

Please stay safe, and follow the Ministry of Health advice to keep you, and your community, healthy.

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